How Payment Works
Paying for the service is similar to using a postage meter. During the account set-up, you prepay your initial, anticipated Certified Mail® expenses, and set a level for automatic replenishment of your account via ACH from a business checking account. For each ACH transaction an email is sent alerting you of the name of the account that was debited and withdrawal amount.
Your deposits are held in a separate Trust Account by the Branch Banking & Trust Company (BB&T) and are covered by a Fidelity Bond. You can view your account online, and all balances are returned upon your request.
SimpleCertifiedMail.com does not retain any banking information in our system. All Account and Routing numbers are immediately transmitted to our service provider, Forte Payment Systems. They return a secure encrypted token that is used to process any transaction. This is the same process required by all ACH and Credit Card processors.
You receive a detailed Statement of Services at the end of each month. It contains a summary of debits and credits made to your account, plus a ledger with details of each mail piece sent during the month.
Credit cards are not accepted at the present time due to their transaction fees.
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