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Certified Mail Software for Mortgage Brokers and Car Loan Companies

For financial service companies such as mortgage brokers and car loan companies, Certified Mail® is often used to deliver sensitive information. Certified Mail offers extra security when sending important documents by offering Proof of Acceptance and Proof of Delivery. Not only does Certified Mail provide peace of mind with its mailing verification and delivery tracking features, but it is sometimes required by state law for certain financial documents.

Mortgage Brokers Use Certified Mail for Title Delivery Documents

Home mortgage documents often include terms and conditions that contain sensitive personal financial info, such as social security numbers and credit ratings. Additionally, home titles need to be delivered only to the right person. The financial institution could be financially liable to the customer if these documents get into the wrong hands. Sending these items through Certified Mail with Proof of Acceptance and Proof of Delivery ensures they been accepted by the USPS (meaning they were mailed) and delivered to the proper recipient

Car Loan Companies Use Certified Mail for Asset Recovery

When asset recovery notifications need to be delivered, auto loan companies use Certified Mail. In the event a customer has not paid their monthly auto loan payment, auto financial companies send a "Notice of Default" or a "Right to Cure" letter to the borrower. These notifications state that the borrower is in default of their car loan agreement and outlines the specific terms or conditions of the loan agreement that have been violated.

Additionally, the notifications outline steps that the lender intends to take in response to the violation, along with options the borrower may have to avoid repossession. Most states have strict guidelines when it comes to default notifications and what type of mail service must be used to send them. It varies state-by-state, but most often, Certified Mail is required.

Send Certified Mail Online Easily with enables faster asset recovery in the servicing of mortgages, car loans and other asset-based lending. Our software delivers the Proof of Acceptance within hours of the first post office scan of outbound letters, and the Return Receipt (Electronic) within 24 hours of the Certified Mail letter being delivered. Given the value of these assets, has a quantifiable financial benefit for these financial service companies.

Many financial service companies have already made investments in digital document infrastructure. By integrating with via APIs, the financial firms can now automate the integration of the Proof of Acceptance and Return Receipt with the rest of their digital archive. key benefits include:

  • No USPS forms: eliminates USPS forms (Green Cards) from the mailing process. Instead, you can print cover sheets and labels (for envelopes and packages) from any inkjet or laser printer at your home or office.
  • No trips to the post office: Avoid the busy post office. Drop your completed Certified Mail items in any USPS mailbox or leave them for your daily mail carrier to pick up.
  • Batch Print multiple labels: Our Batch Processing features make it fast and easy to print dozens, hundreds or thousands of Certified Mail labels in one large print job to simplify the process. Customers have saved big on labor with the ability to prepare 500 Certified Mail letters in 50 minutes, rather than five hours the old-fashioned way.
  • Proof of Acceptance: For each Certified Mail item that receives its first outbound acceptance scan from the USPS, an Electronic Proof of Acceptance (POA) PDF is posted to your account. IRS and state tax agencies regard the POA as the legal equivalent of USPS form PS 3800 with the red round date stamp, a USPS PS 3877 Firm Mailing Book or a USPS PS Mailing Manifest.
  • Return Receipt: When a recipient’s signature is required, the USPS Return Receipt Electronic is posted to your account within 24 hours of your Certified Mail letter being delivered and the signature collected on the mail carriers tablet computer. No more waiting a week or more for Green Cards to come back or sending replacement Certified letters for those with lost Green Cards.
  • 10 Year Data Archive: The POA, Return Receipt Electronic and production data, including costs for each mailpiece, are retained in your account for 10 years. Production data makes it easy to summarize your expenses by client and seek reimbursement when appropriate.

Get started quickly!

Getting started is simple. There’s no software to install. No fixed monthly fees. Just a small transaction fee per piece, and we supply the Certified Mail window envelopes at no extra charge. Just tell us how many you need to get started and prefund your account (minimum level of $60). You’ll receive the envelopes in 3-5 days and unused funds are refundable. To sign up, click below. If you have questions, call 888-462-1750. 8am–5pm ET.

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