How Payment Works
Paying for the service is similar to using a postage meter. During the account set-up, you prepay your initial, anticipated Certified Mail® expenses, and set a level for automatic replenishment of your account via ACH from a business checking account. For each ACH transaction an email is sent alerting you of the name of the account that was debited and withdrawal amount.
Your deposits are held in a separate Trust Account by the Branch Banking & Trust Company (BB&T) and are covered by a Fidelity Bond. You can view your account online, and all balances are returned upon your request.
You receive a detailed Statement of Services at the end of each month. It contains a summary of debits and credits made to your account, plus a ledger with details of each mail piece sent during the month.
Credit cards are not accepted at the present time due to their transaction fees.
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