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How to Make it Easier to Track Certified Mail® got its start in 2005 by creating and gaining USPS approval for the first Certified Mail® cover sheets and labels that included electronic postage and all the tracking barcodes required to send Certified Mail – thus eliminating the need for traditional USPS® Certified Mail forms, postal meters, and trips to the Post Office.

The Proof of Acceptance (Electronic)

Soon after, made tracking much easier too, consolidating the key USPS tracking events on a Delivery Information screen you access in your account.
A Proof of Acceptance (Electronic) PDF file is posted in your account and accessible from the Delivery Information screen, within hours of mailing your Certified Mail® letter, soon after the letter receives its first outbound scan at a USPS facility. The POA eliminates the need to visit the Post Office for a stamped PS 3800 form, as well as the need for Scan Forms, Firm Books, and Manifests. The POA is accepted by state and federal courts as prima facia evidence that the Postal Service physically took possession of your mail.

Once your mail pieces are in the mail stream, captures all the USPS tracking events as your mail pieces make their way through the USPS network and displays the most relevant information in the Delivery Information screen.

Return Receipt (Electronic)

Once delivered, for all letters requiring a signature to confirm their delivery, the USPS Return Receipt (Electronic) is posted to the Delivery Information screen within 24 hours of the Mail Carrier receiving the signature, up to a week earlier than other means. The Return Receipt (Electronic) is the Postal Service’s fantastic digital alternative to the Green Card and is accepted as the legal equivalent by State and Federal Courts. Once posted to your account, it remains there for a minimum of 10 years and can be downloaded at any time.

Proof of Delivery Electronic

For those Certified Mail letters not requiring a signature, a Proof of Delivery (Electronic) PDF file is also posted to your account within 24 hours.
Another unique feature of the service is the automatic refund for Certified Mail letters you prepare but do not mail within 8 days. For these mail pieces, a REFUND message posted in the Delivery Information screen next to its associated USPS Item Number.
The Delivery Information screen enables you to search for specific mail pieces and groups of mail pieces. Your search options include Recipient Name, Sender Name, Tracking Number, Reference, Date Created Between, Date Received Between, Ten Day Report, and Undelivered Report.

Superior tracking is just one of the ways that improves every step of the Certified Mail® process. To learn more, visit or give us a call at 1-888-462-1750. Or email us.

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