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We’ve been simplifying Certified Mail® since 2005. was founded in 2005 with the goal of leveraging web technologies to make Certified Mail® faster, easier and more cost-efficient, whether for small and medium-sized businesses or large multi-office enterprises and mail service processors.

The First Step.

The first step was developing and gaining approval for a Certified Mail mailing image, printed on plain white paper or labels, that incorporated the Postal Service’s new PC Postage™ technology, thus enabling users to send Certified Mail without using postage meters or the PS 3800 Receipt and PS 3811 Green Card forms. This capability was accompanied by the first online software application-specific to Certified Mail, making it much easier to prepare, track and manage.

No 10 Window Envelope -
Return Receipt (Electronic) Within 24 Hours!

In 2009, the SimpleCertified™ Platform was enhanced with the automatic posting of the Return Receipt (Electronic) to client accounts within 24 hours of Certified Mail® being delivered. This is a huge improvement over waiting a week for the return of a Green Card and having some Green Cards lost on the way. For mail pieces not requiring a signature, a Proof of Delivery PDF file is also posted within 24 hours of delivery.

IMPB Integration Powers Electronic Proof of Acceptance.

In 2011, the USPS Intelligent Mail Package Barcode technology was integrated into the SimpleCertified™ Platform to gain a higher level of visibility of the mail stream. This enabled Proof of Acceptance (Electronic), eliminating the need for the PS-3800 Receipt, Scan Forms, Firm Books, and Manifests.

Batch Processing Cuts Production Time by 80%.

In 2013 Batch Processing capabilities were added, making it easy to mail hundreds or thousands of Certified Mail pieces using mailing lists saved in Microsoft® Excel or CSV format. Clients who told us that today’s Batch Processing Wizard reduces the time it takes to prepare 500 Certified Mail letters from 6 hours to 50 minutes!

APIs Enable Integration with Other Software.

In 2017 we added APIs to the SimpleCertified™ Platform to further automate the production of Certified Mail and integrate tracking, USPS confirmations, and expenses right into their own systems or those of their clients. The APIs have been continuously improved and now support the REST communications protocol.

Work-From-Home Features Added in 2020.

With Covid-19 causing many of our clients to work from home, we added “Add Alternative Address” to the Platform, enabling clients to mail from their home address while the Certified Mail envelope still shows their office as the return address, and with electronic Proof of Acceptance (Electronic) posting accurately in their accounts. We also added a Print Queue™ feature, enabling clients to add cover sheets to a queue as they work during the day but delay printing until later. For some clients, it’s more efficient to print a day’s worth of cover sheets all at once, rather than one at a time.

First-Class Mail added in 2022

In response to many client requests, we added support for First-Class Mail™ to the SimpleCertified Platform. Now clients can prepare and manage Certified, Priority, and First-Class Mail, all from the same easy-to-use interface and with no recurring subscription fees.

Charles Crutchfield

Charles Crutchfield

Co-founder of


Andrew Newmark

Co-founder of

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